![]() ![]() Zip Cloud is yet another fraudulent outfit in this industry. I finally sent a dispute to my bank, outlining the entire experience of bait and switch sales tactics, customer non-service, and what I consider to be fraudulent activity, and told them I want to contest and reverse the charges immediately. I copied and pasted the clause from their website that says they’ll gladly convert a prepaid 1-year or longer account to a month-to-month and refund the difference, but all I have gotten all day is the run-around, emails from 8 different ass-clowns who say they’re looking into it. I reminded them that not only had they already debited my account for the full year of 250 GB of storage, but this is a new laptop and I have only 61 GB total data on it. Prepaid for a 1-year plan for up to 250 GB of back up, only to get an email telling me I would need to upgrade, since I had signed up for a “trial service” and there was a limit to the amount of data I could transfer. Just today, I had a similar experience as Matt with the duplicitous ass-clown outfit known as Zip Cloud. just updated their article listing 41 cloud providers. I also note they are rarely, if ever, listed amongst the many summaries and reviews of cloud backup providers. They didn’t say “no” but have thus far only reversed the first of two credit card charges they made to my account when I first signed up (long story, but their confused website and sign-up process required them to charge my total in two parts). After 10 days, I was done with them and asked for a full refund. I asked why developers would need to look at my issue – that question, too, went unanswered. At one point, though, they mysteriously mentioned that the “development team” was looking at my ticket. Nine days later, they had only responded that I’d be hearing from someone “soon” – they refused to give me more information than that. An email to ZC support yielded the same response – I was apparently using the service like a business, presumably because I was approaching 1 TB of used storage. They didn’t notify me of anything – I had to dig through their client’s log files to find a message indicating the account had been suspended. Started with them back in September – once i had 933 GB uploaded, nothing more would upload. I’ve had the exact same experience with ZipCloud. “Unlimited” storage is a scam to get you hooked and then charge outrageous sums. The “small increase” in cost would take me from about $10/month to over $100/month. ![]() There was no warning and the decision was irreversible. Finally, after paying extra to back up two computers, I received an email from the legal department stating that I was using too much space in my “unlimited” backup account and my files would be deleted in 30 days unless I upgraded to a business account. You have to remember what needs backing up. It is only possible by drag-and-drop, a tedious process that doesn’t actually track changes. I had to call to find out that they simply removed the ability to backup external drives. Then after some months using zipcloud to back up external drives (where I store my music, videos, and photos) that capability disappeared. I was suckered into buying a bunch of add-ons that were hidden from you at the time of initial purchase, but they weren’t unreasonable. If you experience slow upload and download speeds for a long period of time, please speak with your internet provider. To get even more access to your files make sure you install the desktop application on your Mac or Windows PC.I chose zipcloud because of its “unlimited” storage. ZipCloud work hard to provide our customers with a speedy service, however please be aware that upload and download speeds are subject to your internet connection. By following these steps you will download and install the ZipCloud software. Both Chrome and Firefox browsers had their home pages and search engines set to a Yahoo. If you don’t already have a Zip Cloud account, you can easily create one from inside the application and get some free storage space to get you started. 3 The installer will automatically open when the download is complete. A fake Safari update prompts you to install MacKeeper and ZipCloud. * Take photos and upload them directly to your SyncFolder * Take notes and email them to friends or colleagues * Share any document with Facebook, Twitter or Email * Draw a doodle and publish them to Facebook or Twitter * Easily save new files to your SyncFolder * Protect your data via our app passcode lock * Browse and open any of your synced files * Browse and open all of your backed up files Zip Cloud puts all of your data from all of your backed up computers in one place, ready to access from an incredibly intuitive application.īy using this application on your iOS device you can: With Zip Cloud all of your data is at your fingertips. The Zip Cloud application is the fastest and most efficient way to access all of your data on the move. ![]()
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